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Client Money Protect

Client Money Protect

What is Client Money Protect and how does it work?

Escape Campus is committed to treating customers fairly and properly – and within the law. As such we are members of Client Money Protect (CMP).

Client Money Protect is a scheme designed to properly hold and protect any money held by Property Agents. It works as a membership scheme and members’ customers’ money is protected so that it does not get misappropriated. In the event that your monies (either rental income or a deposit) are not forthcoming from Escape Campus, you can appeal to CMP as follows.

The membership scheme is very simple, as is the claims process. In order to make a claim to CMP, a members’ customer must meet the following requirements:

  1. They must be owed money by the Member.
  2. They must have reported the theft of the client money to the police.
  3. They must complete the CMP claim form.

Once it has received the relevant information if Client Money Protect is satisfied there has been a theft of the client money then they will reimburse the customer. The payment limits are £500,000 per Member and £25,000 per individual.

You can find out more about Client Money Protect by visiting their website.

 

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