We provide tenants with a guide on how we expect you to leave the property several times throughout our contact with you. We expect you to follow it, basically emptying the house and having a good go at cleaning it, but landlords should expect to have the houses cleaned before new tenants move in.
It’s in our tenancy agreements that tenants can’t put things up on the wall but we advise landlords to provide notice boards in bedrooms to give you somewhere to put things up on.
No. Your landlord is responsible for covering regular maintenance, like carpet cleaning, replacing bits of furniture and equipment, as well as medium to long term maintenance, like new kitchens and bathrooms, which is included in your rent.
Yes, your rent includes; gas, electricity, water, TV licence and fibre optic internet.
No, we include a limit on the gas and electricity you can use in your tenancy agreement, but landlords are expected to provide good facilities for example; double glazed widows and modern external doors, a modern boiler with thermostatic control and loft insulation.
Absolutely! Gas safety certificates are needed annually, and it’s recommended that Portable Appliance Testing (PAT) and a fire detection test and service are carried out on an annual basis as well and an Electrical Installation Condition Report (EICR) needs to be carried out every five years.
LU Homes is an accreditation scheme run by Lancaster University on behalf of them and the University of Cumbria.
The LU Homes website is the only place students can find university approved housing, the scheme being heavily promoted on campus, off campus and in the digital space to students and, as recommended agents, we can display the LU Homes logo, to promote the quality of your property, and go to their University Housing Fair events on both Lancaster and Cumbria campuses.
These are events held on campus and promoted to the students as a place to come and speak to LU Homes members about approved off campus accommodation. The event in the Great Hall in November 2018 had around 1000 students attend.